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Virgiliano Ricercar No.10, wrong file, reupload problem, help please

Posted: Tue Jan 21, 2020 10:30 pm
by michelby
Hello,
The complete score in original clef of that piece delivers Ricercata No.9 instead of No.10. I have tried twice to re-upload the correct file: first on January 21 at 10:01, it was apparently validated but the file had not been replaced, then a second time at 18:59. Did not work at all, apparently. Is there something I misunderstand? Could an administrator please check and tell me what I have to do? If necessary, do not hesitate to delete the file, I would then re-upload the correct file using the normal upload procedure.
Thanks in advance,
Michel BdY

Re: Virgiliano Ricercar No.10, wrong file, reupload problem, help please

Posted: Wed Jan 22, 2020 4:25 am
by Sallen112
It says Ricercar No.10 on the new version you uploaded so you must have done it correctly. Sometimes the cache in the servers may need to catch up.

Re: Virgiliano Ricercar No.10, wrong file, reupload problem, help please

Posted: Wed Jan 22, 2020 7:33 am
by michelby
Thanks. This morning the file downmoads correctly as No.10. The only remaining problem is the thumbnail and preview, which are still No.9. I will just wait to see if this gets corrected with more time in the system / server. If some action is required from me to correct this, please just let me know.

Re: Virgiliano Ricercar No.10, wrong file, reupload problem, help please

Posted: Wed Jan 22, 2020 8:21 am
by Sallen112
You can always upload a thumbnail file under upload picture.

Re: Virgiliano Ricercar No.10, wrong file, reupload problem, help please

Posted: Fri Jan 24, 2020 10:44 am
by michelby
OK, done. Thank you for your help.