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Internal error while uploading files

Posted: Sun Mar 01, 2020 8:34 pm
by mostro111
Unable to upload files on the work page - the following message appears: "Fatal: Internal error - copyright history for id 611536 not found."

Re: Internal error while uploading files

Posted: Sun Mar 01, 2020 11:13 pm
by cypressdome
Somehow the files didn't get added to the copyright queue nor did they get registered as being associated with that work page. I have deleted them and removed their entries from that page. Try to upload them again.

Re: Internal error while uploading files

Posted: Mon Mar 02, 2020 5:53 am
by mostro111
Thank you, the problem is resolved.

Re: Internal error while uploading files

Posted: Sun Apr 05, 2020 2:56 pm
by mostro111
Once again I cannot upload files on the work page: "Fatal: Internal error - copyright history for id 617800 not found."

Re: Internal error while uploading files

Posted: Sun Nov 01, 2020 12:58 pm
by AlessandroV
Looks I've got a similar problem while uploading files on this page with the message:
Fatal: Internal error - copyright history for id 655564 not found.

Re: Internal error while uploading files

Posted: Wed Nov 04, 2020 1:35 am
by cypressdome
As with mostro111's issue the files you uploaded were orphans - not registered in the copyright queue and not linked on the page. I have deleted them and removed the linking text on that page. Please try uploading them again.

Re: Internal error while uploading files

Posted: Wed Nov 04, 2020 9:59 am
by AlessandroV
cypressdome wrote: Wed Nov 04, 2020 1:35 am Please try uploading them again.
Thank you very much, now it works!

Probably the problem happened, because while adding the files initially I was thinking too long :roll: about the parts names. However after the initial upload I didn't notice (or didn't pay any attention) to the message on internal error and tried to upload the same files again from the scratch. But, as a result, I found the message was displayed twice on the page. (I provide this description, since it can help to analyze what might go wrong during an uploading process.)

Re: Internal error while uploading files

Posted: Sun Feb 07, 2021 12:52 pm
by Fynnjamin
I just had the same thing happen - so I just delete and re-upload?

Re: Internal error while uploading files

Posted: Sun Feb 07, 2021 12:59 pm
by Fynnjamin
It's done it for the second time. Fatal: Internal error - copyright history for id 674558 not found.

Re: Internal error while uploading files

Posted: Sun Feb 07, 2021 1:10 pm
by Fynnjamin

Re: Internal error while uploading files

Posted: Mon Feb 08, 2021 4:54 pm
by Hobbypianist
ok, deleted.
btw, 5 more files ..phalese musica divina 1583*.pdf were orphans and have been removed as well. HP